Warranty and Shipping Policy

| Shipping Instructions

Orders with full payment received by WOYOU will be shipped on a first-come, first-served basis.
For pre-orders, the specific shipping date is subject to notification from the factory. WOYOU will promptly inform buyers of any updates.
We commit to shipping within 7 days after the order is placed, with the majority of orders shipped within 48 hours!
Any customs delays or returns due to inadequate documentation are the responsibility of the buyer. It is highly recommended to familiarize yourself with local customs clearance policies and prepare all necessary clearance documents in advance to avoid any clearance delays or unexpected fees.
We may arrange different courier companies for shipping based on your destination. If you have specific courier company preferences, please confirm with us in advance.


| Warranty Instructions

Please note that the warranty period for new mining machines is 6 months/12 months from the time of production (depending on the manufacturer’s policy).
The company will not assume any responsibility if the user does not follow the provided instructions, specifications, and conditions for product use or alters the product’s functionality.
For used mining machines, we will provide a video of the mining machine’s operation before shipment for your better understanding of its computing power. After your acceptance, we will communicate fully with you and arrange for shipment.